EFFECTIVE: September, 2018
YOU GIVE US CONSENT
DEFINING “INFORMATION” AND “USER DATA”
We collect Customer Data in connection with your use of the GrainChain Service, which includes both Personal Information and Anonymous Information.
“User Data” means content and information (including Personal Information) submitted by users to, or through, the GrainChain Service. As further explained below, User Data is controlled by the organization or other third party that entered into the Terms with GrainChain (the “Customer”). When GrainChain collects or processes User Data, it does so on behalf of the Customer. If you are using the GrainChain Service by invitation of a Customer, whether that Customer is your employer, another organization, or an individual, that Customer determines its own policies regarding storage, access, modification, deletion, sharing, and retention of User Data which may apply to your use of the GrainChain Service. Please check with the Customer about the policies and settings it has in place.
“Personal Information” is information that allows someone to identify or contact you, as well as any other non-public information about you that is associated with or linked to any of the foregoing, and can include, for example, an individual's first and last name, phone number, and e-mail address.
“Anonymous Information” means data that is not associated with or linked to your Personal Information; Anonymous Information does not, by itself, permit the identification of individual persons.
PROTECTING YOUR PRIVACY
When you register an account for the GrainChain Service, you are required to provide us Personal Information. We collect and store the following Personal Information in connection with the registration of an account: your email address and first and last name.
We may use the Personal Information you submit during the registration process to send you services-related communications. In addition, we may also use such Personal Information to send you electronic newsletters or promotional e-mails, unless you have requested not to receive such promotional communications from us as described below.
Payment and Transaction Information
When you submit information to establish your account for payment transactions in connection with the GrainChain Service our third party payment processor (currently, Dwolla) will collect, on our behalf, your name, billing address, and complete bank account information, that enables the GrainChain Service to execute on the transaction.
Our payment processing service provider will retain this information to process your transactions in connection with the use of the GrainChain Service.
Services usage information; Geolocation Data
This is information about how you are accessing and using the Services, which may include administrative and support communications with us, and what third party integrations you use (if any).
In addition, if you use the GrainChain Service, GrainChain may collect your geolocation data (subject to your consent), and certain mobile device information, which includes: device/platform type and version (iOS v4, Android, etc.).
Feedback and Communications
If you provide us Feedback or contact us via e-mail or through our “contact-us” forms, we will collect your first and last name and e-mail address, any information requested in our Feedback or contact-us forms, as well as any other content included in the e-mail, Feedback or contact-us forms you send to us. Any Feedback you provide will be governed by the Terms.
We may use Personal Information submitted in your communications to contact and respond to you and otherwise in the same manner as described above for registration information.
Log File Information
When you access or use the GrainChain Service, our service provider may collect, and share with us, information such as your web request, IP address, access times, and other browsing information.
This information is used to (i) provide you the GrainChain Service and other services requested by you, (ii) improve the GrainChain Service and other services provided to you by us, (iii) notify user about updates to the GrainChain Service, and (iv) contact you for our own internal marketing purposes.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that would otherwise make such data personally identifiable to you. We may use Anonymous Information at our discretion and for any purpose. When we provide or use this information, we employ procedures so that the data does not identify you and we contractually prohibit recipients of the data from manipulating the data in a way that would re-identify it back to you.
We may provide certain additional services and/or communications if you select such additional services and/or communications by opting-in to such additional services and/or communications using certain buttons provided in the user interface of our services. We will collect your name, e-mail address and telephone number (if provided) and any other information we specify in the user interface of our services where you opt-in by clicking on such buttons. We may use such Personal Information to send you the corresponding additional services and/or communications.
HOW WE SHARE YOUR INFORMATION
We may provide your information to third party service providers (such as, but not limited to, our cloud service provider) who may need the information to perform services for us. These third party service providers are required not to use your Personal Information other than to provide the services requested by us.
Payment and Transaction Processors
We may provide your banking and payment information to third party service providers engaged on our behalf, including payment and transaction processors, for the purposes of executing your transactions, effecting payment and servicing your account. In addition, in order to set up payment transactions, we may collect the following information as required by applicable law: first and last name, address, date of birth, email, phone, social security numbers, and/or driver’s license number.
Changes and Deletion of your Data
If your Personal Information changes, or if you no longer desire to use or access the GrainChain Service, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page, or by contacting us at [email protected] We will retain your information for as long as your account is active or as needed to provide you services.
Please note that even if you have asked us to delete your account or any associated data as described above, we may be required to keep certain information of yours and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. In any event, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
We will periodically send you e-mails that directly promote the use of the GrainChain Service. Out of respect for your privacy, you may choose to stop receiving our marketing emails and you will have the opportunity to “opt-out” by following the unsubscribe instructions included in these emails or you can contact us at [email protected]
GrainChain employs technical and administrative control and maintain the security of information collected through the GrainChain Service. Although we follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive, no method of transmission over the Internet, or method of electronic storage, is 100% secure and no company, including GrainChain, can completely or effectively eliminate the risks connected to handling information on the Internet. You acknowledge and agree that you provide your Personal Information at your own risk. If you have any questions regarding our security measures please contact [email protected]
GrainChain does not knowingly collect or maintain Personal Information from or about children under the age of thirteen (13) and the GrainChain Service is not intended to be used by persons under thirteen (13). If you are under the age of thirteen (13), please do not use the GrainChain Service at any time nor in any manner If we learn that Personal Information of persons under thirteen (13) years of age has been collected on or through the GrainChain Service, then we may deactivate the account and/or make the user content inaccessible. If you find that we have personal information about anyone below thirteen (13) years of age, please inform us at [email protected]
QUESTIONS AND ADDITIONAL INFORMATION